Privacy Policy

KCA Privacy Policy
KCA is committed to your privacy and security and we want to provide you with the best online experience. To that end we want you to understand what kinds of information we gather, how this information is used and safeguarded, and how you can control its use. It is important for you to know that KCA will never sell, trade or rent your personal information to others without your consent.

KCA (Kitchen Connection of Ascot) is a trading name of Legendary Living Ltd.

THIS PRIVACY POLICY COVERS THE FOLLOWING AREAS:

How is my information collected and used?

What information is collected from me?

Cookies

User requested services

Automatically collected information

Marketing

Access to your information and correction

Other websites

Changes to our privacy policy

How is my information collected and used?
We will never collect any personal information about you without your knowledge, so the decision whether or not to share this information is entirely up to you. The use of your information depends on the context in which it was collected and which of our services you choose to use when browsing our site.

What information is collected from me?
The kinds of information that we collect from you will vary according to your use of our websites. If you choose to take advantage of some of our services you may be asked to provide information such as your real name, email address, phone number, address and post code.

In addition to the information that you choose to submit, our systems are set up to gather certain data to help us better understand how our sites are being used and how we can improve them. This automatically gathered data includes your computer’s IP (Internet Protocol) address, statistics about how visitors navigate through our sites and information provided through the use of ‘cookies’ – see below.

Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. There are THREE reasons for doing this.

• To keep track of your information for your convenience
• To help us to optimise your online experience by altering our content depending on your particular needs or browsing patterns
• To help us to understand the size of our audience and their traffic patterns within our site.

For more information visit www.aboutcookies.irg or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

We will use this information:

• to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
• to provide you with information about other products and services we offer that are similar to those that you have already purchased or enquired about;
• to provide you with information about products or services we feel may interest you. If you are an existing client, we will only contact you (either via post, or by e-mail or SMS, or telephone) with information about products and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new client, we will only contact you (either via post, or by e-mail or SMS, or telephone) as you will have selected via our online form. If you do not want us to use your data in this way, you are free to withdraw your consent at any time by emailing info@k-c-a.co.uk.
• to notify you about changes to our services;
• to ensure that content from our site is presented in the most effective manner for you and for your computer.

Email Newsletter – we use a third party supplier Mailchimp to send regular updates to our database to update you on all our new products, competitions, product information and marketing updates. We gather statistics and results from our emails to help improve and monitor our e-newsletter feedback. You can control your marketing communication via email by simply selecting the ‘unsubscribe’ link in an email. Please see their privacy policy here: https://mailchimp.com/legal/privacy/

WordPress – we use a third-party service, WordPress, to publish our blogs and host our website. We collect user information from the website to monitor and improve user activity of the websites. Please see their privacy policy here: https://en-gb.wordpress.org/about/privacy/

Social Media – we use third party advertising via social media channels Facebook, Pinterest and Instagram. All data collected through these channels will follow that specific channels privacy policy found here:

Houzz   
Facebook 
Instagram  
Pinterest

Events – we use third-party platforms such as Eventbrite to manage ticketing for our events. If you reserve tickets for a KCA event, we will add the contact details provided to our mailing list so that you can receive relevant information regarding kitchen renovations and company news. You can unsubscribe from our emails at any time by clicking the unsubscribe links. Our team may also contact you to understand how KCA may be able to help beyond the event. 

Eventbrite Privacy Policy

User requested services
You may choose to request products or services from our website. For example, you may apply for our brochure, or simply ask us to contact you.

For services provided by KCA, the information that you submit will be used to provide the service that you have requested. Brochure requests are serviced by our internal teams. 

Automatically gathered data
The information gathered automatically by our systems, such as your computer’s IP address, the kind of browser you are using and a record of your navigation through our sites – may be used by KCA so that we can understand how to make our sites convenient and useful to our audience.

DISCLOSURE OF YOUR INFORMATION

We may share your personal information with any member of the Legendary Living Ltd group, which means our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:

• Agents, business partners, suppliers and sub-contractors for the performance of any contract we enter into with you.
• Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that women aged over 40 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, men in SW). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.
• Analytics and search engine providers that assist us in the improvement and optimisation of our site.
• Suppliers of some appliances purchased by you to ensure warranty cover.
• Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

We may disclose your personal information to third parties:

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of the Legendary Living Ltd group and subsidiaries, our clients, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your data

All information you provide to us is stored on our secure servers.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. We may make a small charge for this service.

Kitchen Connection of Ascot
North Street
Winkfield
Berkshire
SL4 4TE

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. 

Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies. 

Changes to our privacy policy
KCA may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. 

Recruitment Privacy Policy

To see our privacy policy for job applicants, click here.